At PixFun, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the PixFun app and related services (“Services”). By using our Services, you consent to the practices described in this policy.
Please note: Third-party websites or links accessible through our app operate under their own privacy policies. We strongly recommend reviewing those policies when redirected. This policy applies only to data collected through the PixFun app.
Information Collection
We collect several types of information to operate and improve our Services:
- Platform Usage Information: Includes your interactions, clicks, downloads, and edits within the app.
- Device & Log Information: Device identifiers, IP address, operating system, language, and system logs.
- Feedback Information: Any feedback or customer service communications you send to us.
- Face Recognition: We do not collect, store, share, or retain any face data or biometric identifiers. When you upload a photo to generate a video, facial feature points are processed temporarily solely on your device or during the brief rendering process. Your original photo and all related facial data are permanently deleted immediately after the video is generated—typically within seconds. We do not use face data for identification, tracking, or any other purposes.
Access Permissions
We request certain permissions to ensure proper functionality of the app:
- Read/write storage for saving and exporting videos/photos.
- Network access for downloading templates or updates.
You may revoke these permissions anytime through your device settings. Denying permissions may affect specific functions but not the core use of the app.
Analytical Data
We analyze aggregated usage data to improve our app’s performance and enhance user experience. Data collected is anonymized and cannot identify individual users.
Use of Your Personal Information
We may use collected information to:
- Provide, improve, and maintain our Services;
- Ensure security and prevent misuse;
- Send important updates or policy changes;
- Comply with legal obligations and regulations.
Deletion and Retention
You have full control to delete your stored data anytime within the app. Uninstalling PixFun automatically removes locally stored data. We retain anonymized analytical data up to 48 months or as required by law.
Cookies and Tracking Technologies
PixFun uses cookies and similar technologies to improve usability and measure performance. You can disable cookies in your browser, though some features may not function properly. We do not use cookies to track users across third-party apps.
Data Sharing
We do not sell personal data. We may share limited information with trusted third-party service providers solely for the purpose of improving functionality or analytics, under strict confidentiality agreements.
Children’s Privacy
Our Services are not intended for children under 18. If you believe your child has provided personal data, please contact us at Derenufuk@icloud.com and we will promptly delete the information.
Data Protection and Security
We use SSL encryption and other industry-standard measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection. In the event of a data breach, we will notify affected users as required by law.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, update, or correct your personal data;
- Request deletion of your information;
- Withdraw consent or restrict processing;
- Request data portability to another provider.
International Compliance (CCPA, GDPR, etc.)
PixFun complies with global privacy frameworks including the CCPA (California), VCDPA (Virginia), GDPR (EU), and LGPD (Brazil). You may contact us to exercise applicable rights under these laws.
Apple App Store Compliance
If you downloaded PixFun from the Apple App Store, you acknowledge that this policy applies solely between you and PixFun. Apple is not responsible for the app’s privacy practices or content. PixFun ensures full compliance with Apple’s App Store Review Guidelines.
Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available within the app or on our website. Continued use of the app after any update constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at Derenufuk@icloud.com.