PixJoy - Privacy Policy

PixJoy is deeply committed to safeguarding your personal privacy. This Privacy Policy details the ways we gather, utilize, share, and protect your data when you engage with the PixJoy application and its associated services (the "Services"). By utilizing our Services, you agree to the procedures outlined within this document.

Please keep in mind: Any external links or third-party platforms accessed via our app are governed by their respective privacy guidelines. We highly encourage you to read through those policies when you are redirected. The scope of this policy is strictly limited to the information gathered directly by the PixJoy application.

Data Collection

To successfully run and enhance our Services, we gather various categories of data:

App Usage Data: This covers your activities, taps, downloads, and editing behaviors within the application.
Device and System Logs: Information such as your device identifiers, IP address, operating system details, language preferences, and system logs.
User Feedback: Any correspondence or suggestions you provide to our customer support team.
Facial Recognition Data: We absolutely do not gather, store, distribute, or keep biometric identifiers or facial data. Whenever you upload an image for video generation, the facial features are only processed momentarily on your own device or during the short rendering phase. Once the video is created (usually in a matter of seconds), your original picture and all associated facial data are erased permanently. Facial data is never utilized for tracking, identification, or any secondary motives.

Device Permissions

To guarantee the app functions optimally, we may ask for specific permissions:

Storage Access (Read/Write): Necessary for saving and exporting your photos and videos.
Network Access: Required for fetching updates and downloading templates.

You have the right to withdraw these permissions at any time via your device's settings. Please note that declining permissions might impact certain features, although the fundamental capabilities of the app will remain functional.

Usage Analytics

We evaluate grouped, anonymous usage data to optimize app performance and elevate the user journey. All collected data is stripped of personal identifiers and cannot be traced back to any specific individual.

How We Utilize Your Data

The information we collect may be used for the following purposes:

Delivering, maintaining, and upgrading our Services;
Guaranteeing platform security and thwarting unauthorized or malicious use;
Communicating critical policy updates and app notifications;
Fulfilling necessary legal and regulatory mandates.

Data Retention and Deletion

You maintain complete authority to erase your saved data from within the app at any given moment. Furthermore, removing PixJoy from your device will automatically delete all locally stored files. Anonymous analytical information may be kept for a maximum of 48 months, or as mandated by applicable laws.

Tracking Tools and Cookies

PixJoy employs cookies alongside comparable tracking mechanisms to boost user convenience and track app performance. While you have the option to turn off cookies in your browser settings, doing so might hinder certain functionalities. We firmly prohibit the use of cookies for cross-app tracking.

Information Sharing

We will never sell your personal information. Under stringent confidentiality agreements, we may distribute limited data to vetted third-party service partners exclusively for analytical purposes or functional improvements.

Minors' Privacy

Our Services are strictly not designed for individuals under the age of 18. If you suspect a minor has submitted personal information to us, please reach out to Swainmuller22@icloud.com, and we will swiftly eliminate the data in question.

Security and Protection of Data

We implement SSL encryption alongside other recognized industry standards to secure your information. Nonetheless, no digital framework is flawlessly secure, meaning we cannot promise absolute protection. If a data breach occurs, we will promptly inform the impacted users in accordance with legal requirements.

User Rights

Based on your region of residence, you may hold the following rights:

To access, revise, or rectify your personal information;
To request the complete erasure of your data;
To revoke your consent or limit data processing;
To demand data portability to an alternative service provider.

Global Privacy Compliance

PixJoy operates in strict adherence to international privacy frameworks, such as the CCPA (California), VCDPA (Virginia), GDPR (Europe), and LGPD (Brazil). To exercise your rights under these regulations, feel free to contact us.

App Store Guidelines

If PixJoy was downloaded via the Apple App Store, please acknowledge that this privacy agreement exists solely between you and PixJoy. Apple bears no responsibility for the content or privacy practices of this app. PixJoy fully abides by the Apple App Store Review Guidelines.

Policy Modifications

We reserve the right to revise this Privacy Policy from time to time. The most current iteration will always be accessible on our website and within the app. By continuing to use the app following any modifications, you signify your agreement to the updated terms.